FAQ

Orders & Sizing

Are your shirts true to size?
Yes. Standard unisex sizing, unless otherwise noted in the product description.

Check the size chart on each product page before ordering. That’s your most accurate reference.


Production & Shipping

How long does shipping take?
Orders are made within 2–5 business days.

After production, shipping typically takes 3–7 business days within the United States.

It's made. Then it ships.


Why hasn’t my order shipped yet?
Because it’s being made.

Every item is produced after you order. There is no inventory.


Why did my order arrive in multiple packages?
Items may ship from different fulfillment locations within the U.S.

If you ordered multiple products, they could arrive separately.


Returns

Do you accept returns?
Returns are only accepted for damaged, defective, or incorrect items.

All products are made to order. We do not accept returns for sizing issues or change of mind.

If there’s a problem, contact us. We’ll make it right.


Production

Where are your products made?
All products are printed and fulfilled within the United States.


Why does it take time before shipping?
Because your item is made after you order.

We don’t warehouse inventory. Everything is produced on demand.


The Brand

Is Bitter Bull™ motivational merch?
No.

Is it awareness merch?
Also no.

So, what is it?
veteran-owned, independently operated graphic tees and minimalist streetwear label built from real headspace that revolves around mood. Sarcastic. Cynical. Dark. There are no boundaries when it comes to mood. It's all honest expression.


Business Information

Bitter Bull™

Veteran-owned. Independently operated.
Based in South Carolina, USA.
Online only.

For U.S. customers only.
Made to order.
Free shipping.
Fulfilled in the USA.

Secure checkout.
14-day defect guarantee.
If it’s off, it gets handled.